Electronic Commerce
FACT: The number of people with
access to the internet will rise from 55 million this year to 550 million three years from
now!
FACT: In 1996, $1.3 billion in goods were purchased over the internet.
This is expected to grow to over $176 billion by the Year 2001.
Benefits of Electronic
Commerce:
- Businesses can conduct business 24 hours a day/ 7 days a week with minimal effort or
expense.
- Businesses can provide customers with the information
they need over the web, rather than having a customer waiting on hold "for the next
available representative" .
- Businesses can collaborate on projects with other itstaffing no matter where they are
located and disseminate confidential information to employees who may work from home or at
different offices.
- Customers, vendors, suppliers can sign up for a program, have a question answered, check
the status of an account all with the click of a button
- Businesses can showcase new products to a larger market and have customers order these
products by credit card - SECURELY - right online without having to use other resources -
having inventory checked to ensure that the product being ordered is in stock and giving
customers the assurance that the product will be delivered when they need it - or
businesses can set up an option to have a person click a button on the web page when they
are ready to order and be automatically connected to a live customer service rep within
the business.
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